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Local Voices
REALTOR, Keller Williams Flagship in Odenton

Understanding Your Realtor's Commission

Editor's note: This blog post has been revised from its original version.

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I still say realtors should be tarred and feathered (6-7 percent for what)?” -- Ronald

Last week on Odenton Patch, I wrote an article about a new housing development coming to Waugh Chapel Road. The article generated a wide array of comments, including the one from “Ronald” above.

Reviewing the comments, I wondered: Are realtors really so heinous they deserve to be tarred and feathered?

In my opinion, no. Some realtors, perhaps. But certainly not all.

Realtors earn scorn in part because they often do a poor job explaining why they deserve compensation – and a certain minimal level of compensation -- for their work. So here’s a stab at clarifying why realtors request a certain commission rate on sales, and why I believe that rate usually is fair, and in the seller’s best interest.

Case Study: A $300,000 House

First, let’s pull apart the 6 percent commission Ronald mentions. As an example, let’s consider a home selling for $300,000. The total commission paid on the sale of the home would be $18,000 ($300,000 x 6 percent).

Does the agent who sells the home get that amount? No. Normally, half the total commission, in this case $9,000, goes to the buyer’s broker. That leaves the selling agent’s broker with $9,000.

Of that amount, $3,000 (1 percent of the home’s sale price) might go to the agent’s broker. This amount compensates the broker for allowing the agent to work under the broker’s banner, using his facilities, administrative support, supplies, etc. That leaves the selling agent with $6,000 of the $18,000 total commission on the home sale – roughly 2 percent of the purchase price.

So what does the agent do with that 2 percent? Depending on the quality and marketability of the property being sold, and how the agent conducts business, the agent might spend roughly half of that amount – 1 percent of the total compensation for the sale – on marketing the property and completing other tasks associated with the sale.

These expenses vary, but they include things like:

-        email marketing;

-        direct mail marketing (including postage);

-        web marketing;

-        printing flyers, home books, comment cards and marketing packages;

-        purchasing and installing signs & directionals;

-        listing the property on the MLS;

-        installing lockboxes and enlisting entry card services;

-        hiring an automated showing service;

-        conducting and marketing open houses; and

-        creating virtual video tours.

 

So after paying these (and related) expenses, realtors might end up with roughly 1 percent of the home’s sale price.

But not so fast. Out of this 1 percent realtors still must pay their membership and licensing fees, errors and omissions insurance, transportation and other costs directly associated with their work. Thus, in the case of the $300,000 home in the example, the realtor may earn around $1,500 for an estimated 25-50 hours of work. The $1,500 is the net income he earns -- what he uses to put food on the table for his family.

What Commission Percentage is Proper?

Real estate brokers are not permitted to fix the commission rates they charge. Thus, agents can charge varying rates for selling homes.

It’s common for home sellers to choose a listing agent based on whether the agent charges a higher or lower commission – say, for example, 5 percent or 6 percent. While there’s nothing inherently wrong with this, it’s important that homeowners understand the possible consequences of going the cheaper route.

For example, the 1 percent savings a homeowner might seek in choosing a “5 percent agent” over a “6 percent agent” can actually make the home much harder to sell. The savings can also extend the time the home sits on the market and lower the final sale price. There are two main reasons for this.

First, if the agent working at the lower rate -- because he’s getting less commission -- is forced to choose between cutting his own pay or cutting the property’s marketing budget, which do you think he’ll choose? And second, if a buyer is choosing between two virtually identical homes, but one seller is paying a lower commission while the other seller is paying a higher commission, which home might the buyer’s agent like best? The home paying more commission, of course.

Such practices are totally unethical, but in the real world, there are buyer agents who attempt to steer their clients to homes that pay more commission. Where this happens, sellers who pay the smaller commission sometimes can be at a disadvantage.

Tar & Feathers?

Of course, all of the commission numbers discussed above are theoretical, and no two agents work the same way or have the same arrangements with their broker. Some agents enjoy much more financial success than others, and different agents face different kinds of costs, depending on the way they conduct their business.

Still, on the whole, very few agents get rich in today’s environment. In fact, I’ve seen it reported that nine out of 10 new agents are out of the business within two years, most for financial reasons.

Do some “fat cat” agents sit back, rest on their laurels and collect big commissions for doing very little work? Yes. But that doesn’t mean all agents do, or that all agents should be tarred and feathered.

Jerry Kline is a Realtor with the Odenton, Md., office of Keller Williams Flagship Realty (1216 Annapolis Rd., Odenton.) For more information on the local real estate market, contact him at (443) 924-7418, or visit his blog (www.JerryKlineRealtor.wordpress.com) or website (www.JerryKline.kwrealty.com).

John

11:13 am on Wednesday, August 15, 2012

You're also not taking into account driving around deadbeats, unrealistic shoppers or people with no real intentions of buying for weeks or even months.

Then after showing someone 12 homes after a few months they want to buy something they saw "online" and not pay any commission - or jump to another agent.

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Ronald

4:39 am on Thursday, August 16, 2012

Or maybe the prices are too high because the commissions are too high. Or maybe the homes online were better than the garbage listed with the realtor. Or maybe the realtor didn't do a good job of qualifying the potential homebuyer before showing them homes they couldn't afford. Why blame the 'buyers' when it's the realtor that couldn't close the deal. You run a business and want to blame the customers for not buying from you? How many people come to you and don't buy anything? Stop blaming the world for the acts of others.

Calique

12:06 pm on Wednesday, August 15, 2012

Why is this even an issue? It's their JOB!! They need to get paid for doing it! They have to work hard, are NEVER "off the clock," and have to deal with some idiot clients (yep, I watch House Hunters!).

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Tim Lemke

12:25 pm on Wednesday, August 15, 2012

When we bought our house, we must have had our agent show us a hundred homes. We were very picky about the type of home we wanted and how much we were willing to spend. She was very patient and earned her commission.

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Ronald

5:23 pm on Wednesday, August 15, 2012

Bet she didn't advertise via a free blog. Did she? That is, and was, the issue.

John

12:34 pm on Wednesday, August 15, 2012

I try my best to help out real estate agents since I run my own business. I can do a lot of research online - which at least means I don't need to drag a real estate agent into an area only to find out that the school system is bad.

I can pull up details about any area, school stats, local shopping, etc...which at least thins the choices. I can even go online to look at most homes for sale to avoid having my real estate agent drag me into homes that are not a fit.

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Christie Lane Craven

12:47 pm on Wednesday, August 15, 2012

Well put Jerry. Don't forget equipment expenses too.. camera, smart phone, laptop, tablet, fax machine, printer, etc. and the cost of continuing education. I think that is something that surprises people too. Agents are required to renew their license every two years and in order to do so have to have a minimum of 15 hours of continuing education classes. I love my job, but when you are crouched under a kitchen sink in a skirt trying to figure out what leak the home inspector was talking about, or dodging an angry dog that the showing instructions swore would be locked up... it definitely isn't all glamorous :)

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John

5:22 pm on Wednesday, August 15, 2012

Watch shows like Million Dollar Listing and you can get a better appreciation for what real estate agent do.

There are many scenes in that show where agent come out of pocket thousands for staging, marketing and open house events.

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Ronald

4:33 am on Thursday, August 16, 2012

I'd rather watch old episoded of 2 1/2 men.

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Ronald

4:42 am on Thursday, August 16, 2012

All tax deductible whether they sell the house or not. So now the taxpayers get shafted when realtors don't close a deal.

Ronald

5:22 pm on Wednesday, August 15, 2012

The whole issue was with using this blog as free advertisement. That is unethical. If it's a blog leave your 'advertisment' off the page and don't solicit calls. If it cann't be answered on the blog then it gives the appearance of being unethical. I wouldn't consider 'hawking' my business on a blog and asking people to call me.

Keep trying to change the subject 'Jerry' and people will know you for your ethics (or lack of). And if your not getting paid enought find a new line of work.

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Ronald

5:26 pm on Wednesday, August 15, 2012

Glad you got my name right 'Jerry'. Now try addressing the issue instead of attacking the messenger. Even this 'blog' give the appearance of a paid advertisment with support from other realtors (who are probably very good and don't look for blogs as a form of free advertisment).

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John

5:34 pm on Wednesday, August 15, 2012

Ronald - try worrying less about what other people are doing and more about yourself.

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Ronald

4:30 am on Thursday, August 16, 2012

Thanks for the advice John. Try standing up for what is right and not covering up unethical attitude.

Dave

11:14 pm on Wednesday, August 15, 2012

If it is so hard for Realtors to make a profit, why don't they charge fixed fees (ie, not based on a percentage of the sale)? Or charge by the hour? Seems like that would greatly lower their risk.

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Ronald

4:32 am on Thursday, August 16, 2012

Sounds like a good idea. Then maybe all potential sellers would get a fair and even deal. The work should theoretically be the same. Fixed fees. Let's see is 'Jerry' or 'John' respond to that concept.

Gabriele Mecca

8:37 am on Thursday, August 16, 2012

Addressed to Ronald: Whoa. Definitely a bad attitude towards real estate professionals. Of course blogging is now an acceptable way to find new customers while also educating the public! I find Jerry Kline's breakdown of the commissions informative and honest. He wrote this blog about something people do not understand for the most part - that the commission earned is not all the agent's to keep. All business owners have business expenses and "commission" does not equal pure profit. So, your remarks are not only unkind but also, dare I say it, uncalled for. Jerry, keep up the blogging!

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Ronald

8:19 pm on Thursday, August 16, 2012

Keep up the blogging BUT NOT THE ADVERTISEMENT in the form of a blog. The agenda is clear. I have a lot of respect for realtors - but not for the lack of ethics shown here and I will spread the word to all I know.

Beth

9:00 am on Thursday, August 16, 2012

Gabriele, I agree with you! My husband works literally 60-70 hours a week, sometimes for nothing, but all of the time missing family/kids events!

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John

10:04 am on Thursday, August 16, 2012

I'm not sure getting paid commission based on the price of the house is fair. I'm sure the same effort and expense goes into selling a $200K and $400K house.

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Ronald

8:22 pm on Thursday, August 16, 2012

I doubt it John. I truly doubt that the same effort goes into the possibility of earning a $14,000 commission verses a $28,000 commission. Divide it up anyway you want - it's still a lot of money to pay in order to recapture the losses on other failed sales. Once again it is one person paying for those that don't.

Kathy Dawson, GRI

1:37 pm on Thursday, August 16, 2012

As a Realtor, I love my job! There is much effort, energy, and time that goes into getting a home sold or finding that perfect home for a buyer. This is a HUGE purchase in someone's life, we need to be patient and understanding during this process. Many hours, many unseen expenses and duties are performed for clients are spent so the process seems effortless and as non intrusive as possible. As professionals we handle problematic situations to obtain a win-win situation for everyone. These tasks are often times never seen by the client.

We choose this profession, expenses and all. It's just like any other person out there who conducts themselves in a professional manner and serves their client as it's expected. We get paid for a job just like others do, in our profession, if we don't do an outstanding job for our clients we don't get referrals from them. This is how we stay in business and grow. It's our work ethic that keeps us employed. If we don't do right by our clients, we will not have a job.

It's unfortunate that some have had a bad experience with a Realtor. It's a shame the public is referred to as idiot clients or dead beats. It's our job to educate and set expectations from the start. We can get fired at anytime and loose the hours, effort, and funds spent if we don't satisfy our clients.

I've never written a Blog before, but hope this has contributed in some way to a well written article by Jerry!

Kathy Dawson, GRI

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Ronald

8:17 pm on Thursday, August 16, 2012

Thank you for the input. Jerry's 'article' is fine. It's his trying to pass off an advertisement as a blog that is offensive. Your position is professional.

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John

9:33 am on Friday, August 17, 2012

Ronald, if you find it offensive, don't read it.

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Ronald

8:19 am on Sunday, August 19, 2012

I'd rather it just not be printed or that the editor and the PATCH have a little more integrity and label it as an ADVERTISEMENT. B reading it I know who I will not deal with and who I will advertise friends, collegues and clients to take a close look at before dealing with. He may be a great realtor - but let's just call an advertisement and advertisment and nothing more. My personal opinion is that he lost credibility with me by not doing that.

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